Privacy Policy

Triplit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.

By using Triplit, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2.1 Personal Information

We collect information you provide directly to us, including:

• Name and email address when you create an account
• Profile information and preferences
• Trip details, expenses, and financial data you enter
• Communications with us (support requests, feedback)
• Payment information (processed securely by third-party providers)

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log files and analytics data
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services you connect to your account, such as authentication providers or payment processors.

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Generate AI-powered trip recommendations and insights
• Analyze usage patterns to improve user experience
• Detect and prevent fraud and abuse
• Comply with legal obligations

4.1 With Other Users

When you join a trip, your name and email may be visible to other trip members. Expense and settlement information is shared among trip participants.

4.2 With Service Providers

We may share your information with trusted third-party service providers who help us operate our Service:

• Cloud hosting and database providers
• Payment processors
• Email service providers
• Analytics and monitoring services
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We retain your personal information for as long as necessary to:

• Provide you with our Service
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our Service and user experience

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request that we limit how we use your information
• Objection: Object to certain uses of your information

To exercise these rights, please contact us at hello@triplit.in. We will respond to your request within 30 days.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content and features
• Improve our Service performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

Key third-party services we use include:

• Supabase: Database and authentication services
• Payment Processors: Secure payment processing
• Email Services: Transactional email delivery
• Analytics: Usage analytics and monitoring

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and sending you an email notification.

Changes become effective immediately upon posting. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.